TERMS AND CONDITIONS

Terms and Conditions of Use of the Redefined Fragrances Website
For purposes of these terms and conditions of use of the Redefined Fragrances website, ” website ” shall
mean Redefined Fragrances, and all of its direct affiliates and subsidiaries.

1. Acceptance of terms and conditions
Redefined Fragrances provides the information contained on this website and any pages comprising the
website (www.redefinedfragrances.co.za) to you subject to the terms and conditions of use of the AB
Brokers website set out herein (“terms and conditions”). By accessing, using and/or
downloading any information from the website, you are deemed to have accepted and agreed to
the terms and conditions. If you do not accept and agree to the terms and conditions, do not
access, use or download any information from the website.

2. Modification of terms and conditions
Redefined Fragrances may at any time in its sole and absolute discretion modify the terms and conditions
without notice to you and your continued access or use of the website will be subject to the
terms and conditions in force at the time of such access or use. Accordingly, you should review
the terms and conditions periodically as your continued access or use of the website shall be
deemed to be your acceptance of the amended terms and conditions.

3. Content of the website
Whilst every effort is made to update the information contained on this website on a regular
basis, Redefined Fragrances makes no representations or warranties, whether express, implied in law or residual, as to the accuracy, completeness or reliability of information, opinions, data and/or content contained on the website and shall not be bound in any manner by any information
contained on the website. Redefined Fragrances reserves the right at any time to change the content or discontinue without notice, any aspect or feature of the website. No opinions, research information, data or content contained on the website (and whether posted by Redefined Fragrances or a third party) should be construed as advice and same are offered for information purposes only.

4. Links to other websites
External links, including links to other websites, may be provided for your convenience, but they
are beyond the control of Redefined Fragrances and no representation is made as to their content. The
inclusion of any link does not imply endorsement by Redefined Fragrances of such site or the contents thereof. Use of or reliance on any external links is at your own risk. No hypertext links may be created from any website controlled by you (whether directly or indirectly) to the website
without the express prior written permission of Redefined Fragrances.

5. Copyright and intellectual property rights
Copyright and all intellectual property rights in and to all materials, texts, drawings and data
made available on the website (collectively “materials”) are owned by Redefined Fragrances alternatively, Redefined Fragrances is the lawful user thereof and same are protected by South African and international intellectual property laws. Accordingly, any unauthorised copying, reproduction, retransmission, distribution, dissemination, sale, publication, broadcast or other circulation or exploitation of the materials or any component thereof will constitute an infringement of such copyright and other intellectual property rights. The trademarks, names, logos and service marks (collectively “trademarks”) displayed on the website are the registered and unregistered trademarks of Redefined Fragrances. Nothing contained on the website should be construed as granting any licence or right to use any trademark without the prior written permission of Redefined Fragrances.
Without detracting from this, Redefined Fragrances hereby authorises you to view and use the content of this website, or any part thereof, provided that such content is used for information purposes only.

6. Public forums and user submissions
Redefined Fragrances is not responsible for any material submitted to the public areas by you (which include bulletin boards, chat rooms, or any other public area found on the website). Any material (whether submitted by you or any other user) is not endorsed, reviewed or approved by
Redefined Fragrances. Redefined Fragrances reserves the right to remove any material submitted or posted by you in the public areas, without notice to you, if it becomes aware and determines, in its sole and absolute discretion, that there is a possibility that you may –
1. defame, abuse, harass, stalk, threaten or otherwise violate the rights of other users or any
third parties;
2. publish, post, distribute or disseminate any defamatory, obscene, indecent or unlawful
material or information;
3. upload files that contain viruses, corrupted files or any other similar software or (computer)
programs that may damage the operation of Redefined Fragrances and/or a third party’s computer system
and/or network;
4. violate any copyright, trademark, other applicable laws or intellectual property rights of AB
Brokers or any other third party;
5. submit contents containing marketing or promotional material which is intended to solicit
business.

7. Transmission of information
Your attention is drawn to the fact that information transmitted via the internet to Redefined Fragrances is
susceptible to monitoring and interception. Redefined Fragrances reserves the right to request
independent verification in compliance with all applicable laws of any information transmitted
and your consent to such verification should Redefined Fragrances deem it necessary. You further agree
not to use the website to send or post any message or material that is unlawful, harassing,
defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated,
racially offensive, profane, pornographic or which violates any applicable laws and you hereby
indemnify Terabyte Technologies against any loss, liability, damage or expense of whatever
nature which Redefined Fragrances or any third party may suffer which is caused by or attributable to, whether directly or indirectly, your use of the website.

8. Warranties and disclaimers
Terabyte Technologies makes no warranties, representations, statements or guarantees
(whether express, implied in law or residual) regarding the website. To the extent permitted by
applicable laws, Redefined Fragrances shall not be responsible for and disclaims all liability for any loss,
liability, damage (whether direct, indirect or consequential), personal injury or expense of any
nature whatsoever which may be suffered by you or any third party, as a result of or which may
be attributable, directly or indirectly, to your access and/or use of the website and any
information contained on the website and you waive any and all claims which you may have
against Redefined Fragrances in respect of any loss, liability, damage (whether direct, indirect or
consequential) or expense of any nature whatsoever, which may be suffered by you as a result
of or which may be attributable directly or indirectly to the aforesaid. These limitations of
liability shall apply regardless of the form of action, whether in contract, tort, delict, strict
liability or otherwise, and regardless of whether either party has been advised of the possibility
of such damages. Notwithstanding anything to the contrary contained herein, Redefined Fragrances shall not be liable for any indirect, contingent or consequential loss (including but not limited to loss
of business or loss of profits) incurred or sustained by you or any third party howsoever arising in
respect of your use of or reliance on the website or any information offered on or via the
website.

9. Privacy and data protection
Redefined Fragrances understands the importance of protecting your personal data. The Redefined Fragrances
Privacy Policy sets out how Redefined Fragrances manages your personal data and applies to the website.
Any personal data collected from you during your access or use of the website will be collected
and managed in terms of the Redefined Fragrances Privacy Policy, as amended from time to time, and all
applicable privacy and data protection laws.

10. General
1. These terms and conditions constitute the sole record of the agreement between you and AB
Brokers in relation to the subject matter hereof. Neither you nor Redefined Fragrances shall be bound by any express, tacit or implied representation, warranty, promise or the like not recorded herein.
These terms and conditions supersede and replace all prior commitments, undertakings or
representations, whether written or oral, between you and Redefined Fragrances in respect of the subject
matter hereof. No addition to, variation or agreed cancellation of any provision of these terms
and conditions shall be binding upon Redefined Fragrances unless agreed to by Redefined Fragrances. No indulgence
or extension of time which Redefined Fragrances may grant to you will constitute a waiver of or, whether by estoppel or otherwise, limit any of the existing or future rights of Redefined Fragrances in terms hereof, save in the event or to the extent that Redefined Fragrances has signed a written document expressly waiving or limiting such rights.
2. Redefined Fragrances shall be entitled to cede, assign and delegate all or any of its rights and obligations in terms of these terms and conditions to any third party without notice to you.
3. All provisions of these terms and conditions are, notwithstanding the manner in which they
have been linked grammatically, severable from each other. Any provision of these terms and
conditions which is or becomes unenforceable in any jurisdiction, whether due to voidness,
invalidity, illegality, unlawfulness or for any reason whatever shall, in such jurisdiction only and
only to the extent that it is so unenforceable, be disregarded and the remaining provisions of
these terms and conditions shall remain of full force and effect.
4. These terms and conditions shall be governed by and construed in accordance with the laws
of the Republic of South Africa without giving effect to any principles of conflict of law. You
hereby consent to exclusive jurisdiction of the South African courts in respect of any disputes
arising in connection with these terms and conditions or any matter related to or in connection
therewith.

These terms and conditions were last updated on 6 September 2024.
Copyright © 2024 Redefined Fragrances
All rights Reserved

Affiliate Program Terms & Conditions

By registering for the Redefined Fragrances Affiliate Program, you agree to the following terms and conditions:

1. Eligibility & Registration

  • The Affiliate Program is open to individuals aged 18 and older with an active social media presence.
  • Applicants must provide accurate and complete registration details. Failure to do so may result in rejection or removal from the program.
  • Redefined Fragrances reserves the right to approve or reject any application at its sole discretion.

2. Affiliate Code & Commissions

  • Upon approval, each affiliate will receive a unique promo code that offers customers 5% off their purchase.
  • Affiliates earn 5% commission per successful sale made using their promo code.
  • Commission is calculated on the total product value (excluding taxes, shipping fees, or discounts beyond the promo code).

3. Payouts & Thresholds

  • Commissions are paid on the last day of each month via bank EFT only.
  • A minimum balance of R25 must be met before payout. If the threshold is not reached, the balance rolls over to the next month.
  • Affiliates are responsible for ensuring that the banking details provided are correct. Redefined Fragrances is not liable for payments sent to incorrect details.

4. Promotion Guidelines

  • Affiliates may promote Redefined Fragrances via social media, blogs, and personal networks but must not engage in misleading or deceptive marketing.
  • Any false claims about the brand, product quality, pricing, or benefits may result in immediate termination.

5. Termination & Violations

  • Redefined Fragrances reserves the right to suspend or terminate an affiliate’s account if they violate any terms.
  • Commissions earned through fraudulent or unethical means will not be paid.
  • Redefined Fragrances may discontinue or modify the Affiliate Program at any time without prior notice.

By participating in the Affiliate Program, you acknowledge that you have read, understood, and agreed to these terms.

Reseller Program Terms & Conditions

By registering as a Redefined Fragrances Reseller, you agree to the following terms and conditions:

1. Eligibility & Registration

  • The Reseller Program is open to individuals and businesses aged 18 and older.
  • A minimum purchase of 5 bottles per order is required to qualify for reseller pricing.
  • Redefined Fragrances reserves the right to approve, reject, or revoke reseller status at its discretion.

2. Ordering & Reseller Discount

  • Approved resellers will receive a unique discount code to purchase fragrances at the exclusive price of R100 per bottle with free delivery.
  • The discount code is for reseller use only and must not be shared with customers. Any misuse may result in account suspension.
  • Orders must be placed through the official Redefined Fragrances website using the reseller’s exclusive code at checkout.

3. Pricing & Sales

  • The recommended resale price is R185 per bottle, but resellers may set their own pricing at their discretion.
  • Redefined Fragrances is not responsible for the reseller’s profit margins, marketing, or sales performance.
  • Resellers are responsible for handling their own customer transactions, refunds, and support.

4. Product Representation & Branding

  • Resellers must accurately represent Redefined Fragrances products without making false or misleading claims.
  • The reseller program does not grant any exclusive territories or rights—other resellers may operate in the same area..

5. Liability & Disputes

  • Redefined Fragrances is not liable for any losses, damages, or disputes arising from a reseller’s independent sales.
  • Resellers agree to comply with all local business laws and tax regulations applicable to their operations.
  • Redefined Fragrances reserves the right to modify or discontinue the Reseller Program at any time without prior notice.

By joining the Reseller Program, you acknowledge that you have read, understood, and agreed to these terms.

HASSLE-FREE AND FAST SHIPPING

At Redefined Fragrances, we take pride in offering premium quality fragrances at exceptional value. As a new and upcoming small business, we currently offer exchanges only under specific circumstances. Kindly review our policy below.

Shipping Policy:
All orders are processed and shipped within 7-10 business days. Shipping times may vary depending on your location, but we aim to deliver within 12-14 business days. Please note that we are not responsible for delays caused by carriers or unforeseen events.

Exchange Policy:
We only offer exchanges if the item/s arrive broken or damaged. If you receive a damaged product, kindly contact our customer service team at info@redefinedfragrances.co.za or WhatsApp us on 076 186 5201. Kindly provide a clear photo of the damaged item, within 24 hours of receiving your order, and we will be happy to assist with the exchange process.

Unfortunately, we do not offer exchanges for items that are used, opened or returned due to personal preference. We encourage you to read the fragrance descriptions carefully before placing your order.

Terms and Conditions:
– Exchanges will only be provided for items that arrive damaged or broken
– The customer is responsible for covering all shipping costs related to the exchange
– Items must be returned in their original packaging
– Redefined Fragrances is not responsible for any lost or damaged packages during return shipping

If you have any further queries or concerns, please do not hesitate to reach out to our team.
Thank you for supporting Redefined Fragrances!